FAQ
Answers before you book.
The important details, written plainly.
Does a search or enquiry confirm a booking?
No. The website does not take payment or create an instant booking. A sales specialist confirms availability and sends the final proposal.
Can I ask for a complete itinerary?
Yes. Use Plan My Trip and include your dates, destination ideas, travelers and approximate budget.
Are visa approvals guaranteed?
No. Visa consultation provides document guidance and preparation support; the relevant authority makes the final decision.
How do booking changes work?
Send the booking reference through Manage Booking. Change and refund eligibility depends on the supplier and fare rules.
Should I send card details through the contact form?
No. Never send card numbers, passwords, one-time codes or identity-document images through a general contact form.