Legal

Website and booking terms

The basic rules for using the website and requesting travel services.

Last updated: 10 August 2026

Search and availability

Search results, prices and availability can change until a booking is confirmed and a clear reference is issued. Submitting a form or itinerary details does not create a confirmed booking.

Traveler information

The customer is responsible for checking names, dates, destinations, passport validity and visa requirements before confirmation. Incorrect information can lead to fees or prevent travel.

Supplier conditions

Flights, rooms and packages are governed by the airline, property or operator rules, including baggage, changes, cancellations and no-shows. Available conditions are presented before confirmation.

Enquiries and confirmation

The website does not process online payments or create instant bookings. Submitting a form creates a sales enquiry only. A service is confirmed separately after availability, supplier terms, the final proposal, and any offline commercial arrangements are agreed with an authorized team member.

Visas and events outside our control

Visa services are advisory and do not guarantee approval. Services can be affected by supplier changes, weather, government decisions or other events outside our control; the team will explain the available options.

Website and booking terms | Al Mehwar Travel