Last updated: 10 August 2026
Information we collect
We collect information you submit while searching or requesting support, such as your name, contact details and trip requirements. Basic technical information may also be recorded for security and abuse prevention.
How it is used
We use this information to answer requests, arrange or manage travel services, support bookings, improve the service, and meet operational or legal obligations.
Travel suppliers
When sales progresses your enquiry, the minimum necessary information may be shared with the relevant airline, property, tour operator, visa partner, or other travel supplier. Their services are also governed by their own privacy terms.
Sensitive information
Do not send card numbers, passwords, one-time codes, or sensitive document images through a general contact form. The team will explain an appropriate channel if documents are required.
Your choices and contact
You may request access, correction or deletion where applicable through the website contact form. Some records may be retained when required to operate a booking or meet legal obligations.